ClutterKicked FAQs
Orders & Checkout
Q: How do I place an order?
A: Simply browse our products, select the items you want, add them to your cart, and proceed to checkout. You can pay securely using our supported payment methods.
Q: Can I change or cancel my order?
A: Orders can only be modified or canceled within 2 hours of placement. Please contact us immediately at support@clutterkicked.com.
Q: What payment methods do you accept?
A: We accept credit/debit cards, PayPal, and other secure online payment options available at checkout.
Shipping & Delivery
Q: Do you offer free shipping?
A: Yes! All US orders qualify for free standard shipping. International shipping may have fees depending on location.
Q: How long does delivery take?
A: US orders usually arrive within 3–7 business days. Processing time is 1–3 business days. International shipping varies by destination.
Q: Can I track my order?
A: Yes! Once your order ships, you’ll receive a tracking number via email.
Returns & Exchanges
Q: What is your return policy?
A: You can return products within 30 days of receiving them, free of charge. Items must be in original condition and packaging.
Q: How do I return an item?
A: Contact support@clutterkicked.com to get a prepaid return label. Pack your item securely and drop it off at the carrier location.
Q: How long does it take to get a refund?
A: Refunds are processed to the original payment method within 5–7 business days of receiving the returned item.
Q: Can I exchange an item?
A: Yes! Contact us at support@clutterkicked.com and we’ll guide you through the exchange process.
Q: What if my item arrives damaged or defective?
A: Notify us within 48 hours of delivery. We’ll replace the item at no cost or issue a full refund.
Products
Q: How do I know if a product is right for me?
A: Check the product description, size charts, and photos carefully. If you have questions, contact us at support@clutterkicked.com.
Q: Are your products eco-friendly?
A: We prioritize sustainable and high-quality materials whenever possible. Look for product-specific details in the descriptions.
Account & Privacy
Q: Do I need an account to order?
A: No, you can checkout as a guest. Creating an account makes future orders faster and allows you to track your order history.
Q: Is my personal information safe?
A: Yes! We take your privacy seriously. Your information is protected and never sold or shared with third parties. See our Privacy Policy for details.
Still Have Questions?
If your question isn’t listed here, we’re happy to help!
Email us: support@clutterkicked.com